Flying-pig-systems FireBallTM FP-1 Manual de usuario descargar pdf (Pagina 75)

PAGE 75

FireBall™ FP-1 User’s Manual

TROUBLESHOOTING

NETWORK PROBLEMS

If you experience problems registering a FireBall or connecting to the Internet to lookup disc information, try these possible fixes before calling

Escient Tech Support:

• MakesurethatyourFireBallisproperlyconnectedtoyourhomenetworkandthatallcablesareinworkingorder.

• FireBallcommunicatesusingTCP/IPandUDPoverEthernetnetworksusingports80,443,and1755.Ifyouhavearouterinstalledonyour

network, make sure that these ports are open for TCP and UDP.

• IfDynamicTCP/IPaddressingfails,checkyourroutertomakesurethatitisconfiguredtoassigndynamicIPaddressesviaDHCPandtry

rebooting your router.

• IfDHCPaddressingstillisn’tworking,tryusingstaticIPaddresses.TheInternetAssignedNumbersAuthority(IANA)hasreservedthe

following three blocks of the IP address space for private networks: 10.0.0.0 - 10.255.255.255, 172.16.0.0 - 172.31.255.255, and 192.168.0.0 -

192.168.255.255.NotethatthefirstblockisnothingbutasingleclassAnetworknumber,whilethesecondblockisasetof16contiguousclass

B network numbers, and the third block is a set of 255 contiguous class C network numbers. The complete RFC 1918 can be found via FTP on

http://nic.ddn.mil

• Crestron,AMX,orotherthirdpartycontrollerscapableofcontrollingtheFireBalloverEthernetuseport251.Makesureyourrouterhasport

251 open if you plan on using two-way control over Ethernet.

SOFTWARE UPDATE PROBLEMS

Manual Software Update Checks

SoftwareUpdatesareautomaticallycheckedonceaweekstartingonthedayoftheweekyourFireBallwasfirstregistered.Youcanmanuallycheck

for a software update by accessing the Software Update menu found under the Setup/Utilities Menu.

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Flying-pig-systems FireBallTM FP-1 Manual de usuario Pagina 75